FAQs / Policies

Policies

Booking your next adventure is a big deal. Take comfort with a flexible transfer and refund policy in our ever-changing world.

In recognition of the current environment, Wheatland Express Ltd. adjusted its booking and cancellation terms for our passengers’ enhanced flexibility and security. From booking until 30 days before your departure, you will have the option:

  • Receive a 100% travel credit with no expiry
  • Transfer to another tour date
  • Receive a refund (less applicable
  •  Credits or tours can be transferred to family or friends if you decide not to travel for whatever reason.

All bookings will be permitted to cancel or rebook their tours or services if they test positive for COVID-19 within 21 days of departure.

Our New Pre-Screening COVID-19 Health & Safety Protocols 

Wheatland Express has instituted new Pre-Screening COVID-19 Health and Safety Protocols for all tours and events to ensure all passengers and staff’s safetyAll guests choosing to travel with us are required to complete a short Pre-Screening COVID-19 Questionnaire before boarding to check their ability to travel.  

Due to the nature of COVID-19’s changing policies, Wheatland Express encourages all passengers to take a COVID-19 test before travel, even if one is not required. Should you test positive for the virus within 21 days of departure, flexible rebooking terms will be made available to you. To qualify for this policy, the guest must provide an official positive test result to Wheatland Express.  

All bookings departing in 2021 under the ‘Book with Confidence’ policy will also be permitted to cancel and rebook their Tour if they test positive for COVID-19 within 21 days of departure. Guests who cancel or reschedule for a COVID reason must provide Wheatland Express with an official COVID-19 positive test result within 21 days of their departure. Our standard cancellation terms will apply in the event supporting documentation cannot be provided.

Where a booking is cancelled for a COVID Reason, the rebooked Tour may be cancelled and rebooked one further time under this policy. This policy does not entitle the passenger to a full refund. Travellers who cancel their Tour for a COVID Reason may alternatively collect a travel credit.

Any services booked by a third-party other than Wheatland Express and private charter services are excluded.

By submitting your deposit or payment, you acknowledge and agree to the terms and conditions and release required for participation in any Wheatland Express events or tours. Qualifying travellers will receive a note on their invoice, indicating whether special terms will supersede the standard version that appears on our website and in your post-reservation confirmation documents.

Schedule tours by calling Wheatland Express, visiting wheatlandexpresstrain.ca, or contacting your local travel agent. Any offers, promotions, or discounts applied to an initial booking may not be transferred when rebooking; however, rebookings may are eligible for any applicable offers, promotions, or deals in effect at the time of booking.

Wheatland Express reserves the right to withdraw this policy without prior notice and correct any errors, inaccuracies, or omissions at any time without prior notice or liability. Wheatland Express reserves the right to cancel any booking due to authorized, altered, ineligible, or fraudulent use of the policy. Wheatland Express is not responsible for technical or system errors that may interfere with or otherwise prohibit the use of the promotion. All Wheatland Express tours are subject to Wheatland Express’ full booking conditions.

BOOKING TERMS & CONDITIONS

By booking or participating in a tour and any related products or services (a “Tour”) with Wheatland Express Inc. (“Wheatland Express” or the “Tour Operator”), you (“you”) agree to these Terms & Conditions (the “Terms”). By booking a Tour, you acknowledge that you have read, understand and agree to be bound by these Terms. If you make a booking on behalf of other participants, you guarantee that you have the authority to accept and accept these Terms on behalf of the other participants in your party.

  1. The Booking Contract
    Your booking is confirmed, and a contract exists when the Tour Operator or your travel agent issues a written confirmation after receipt of the applicable deposit amount. Please check your confirmation carefully and report any incorrect or incomplete information to the Tour Operator or authorized agent immediately.

    You must be at least 18 years of age to make a booking. You agree to provide full, complete, and accurate information to the Tour Operator. 

  1. Booking on Behalf of Others
    By booking on behalf of other participants, you are deemed to be the designated contact person for every participant included in that booking. This means that you are responsible for making all payments due in connection with your Tour booking, notifying the Tour Operator or your travel agent if any changes or cancellations are required and keeping your party informed.

    By booking on behalf of another person or persons, you represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate, and the Tour Operator will under no circumstances be liable for any errors or omissions in the information provided to complete a booking.

  1. Passenger Requirements
    You are responsible for assessing whether a Tour is suitable for you. It is your responsibility to determine the risks and the requirements of each tour aspect of the Tour based on your unique circumstances, limitations, fitness level and medical requirements. Wheatland Express does not offer medical advice. You should consult your physician to confirm your fitness for travel and participation in any planned activities.

    The Tour Operator reserves the right to deny you permission to board or participate in any aspect of a Tour at any time where your physical or mental condition or behaviour renders you unfit to participate or you represent a danger to yourself or others. 

  1. Special Requirements
    At the time of booking, guests must disclose all special requirements to the Tour Operator. Wheatland Express will use all reasonable efforts to accommodate special requirements or requests, but this is not always possible. All food allergies or dietary restrictions should be disclosed by guests to the Tour Operator at the time of booking. Still, the Tour Operator cannot guarantee that Tour products do not contain allergens. 
  1. Age Requirements
    Anyone under the age of 18 on the date of travel is considered to be a minor. An adult must always accompany minors. One adult may accompany up to two minors. Unless otherwise indicated in the Tour description or by the Tour Operator.
    Each adult on a booking with a minor(s) is jointly and severally responsible for the behaviour, wellbeing, supervision and monitoring of minor(s) and accepts these Terms on behalf of any minor(s) on their booking, including all assumptions of risk and limitations of liability. The Tour Operator does not provide care services for minors and expressly disclaims any responsibility for chaperoning or controlling any minor(s). 
  1. Prices, Surcharges & Taxes
    All pricing is in Canadian Dollars unless otherwise indicated.

    From time-to-time, the Tour Operator may offer reduced pricing on specific products or services. The reduced pricing applies only to new bookings. Bookings where the Tour Operator has received at least a deposit, are not entitled to reduce pricing.

    The Tour Operator is not responsible for any charges levied by third parties or financial institutions and payable due to credit card or other payment transactions and will not refund or return any fees charged by third parties or financial institutions connected with payments made by you to the Tour Operator.

    As taxes are beyond the Tour Operator’s control and can change at any time, we do not include them in any of our pricing. The Tour Operator will not increase the price of your Tour after you have paid in full.

  1. Validity
    All dates, itineraries and prices of Tours are subject to change at any time, and the current price will be quoted and confirmed at the time of booking, subject to any surcharges that may be levied under these Terms.

    You acknowledge that you are responsible for keeping up to date on your Tour’s specific details, including, but not limited to, checking the Tour Operator’s website at least 72 hours before departure for minor changes made after the time of booking. 

  1. Deposits & Reservations
    According to the following chart, a non-refundable deposit is due per person per Tour at the time of booking or reservation. Deposits are paid to the Tour Operator or authorized agent, as applicable.

                                                                CAD

Excursions                                          $25.00
Cultural/Tasting Tours                    $50.00
Excursion & Dinner Show              $75.00
Private Charters                             $500.00

Wheatland Express will hold deposit amounts in the event of a cancellation that is not for nonpayment or any other breach of these Terms. Deposits are transferable by you to another individual of your choosing by providing written notice to the Tour Operator.

  1. Details Required for Booking
    As a booking condition, you must provide the information requested by the Tour Operator and final payment. The information required will vary by Tour and communicated to you or the Tour Operator’s authorized agent during the booking process. If you fail to supply the needed information, you will be liable for any costs, fees, or losses, including failure to obtain or provide that inclusion. The Tour Operator reserves the right to treat your booking (or the relevant component of your booking) as cancelled and levy any cancellation fees deemed reasonable by the Tour Operator, in its sole discretion. The Tour Operator will not be responsible for any expenses you incur due to errors, omissions, inaccuracies, late, misplaced, or otherwise incomplete information you provided. 
  1. Final Payment & Acceptance of Booking
    The confirmation sent by Wheatland Express or your travel agent will contain details of the final payment required for any booking. Payment of the balance of the price for any products or services booked (excluding private charters) is due 60 days before the first service’s departure date is included in the applicable booking. If a booking is made less than 30 days before the first departure date, then full payment is paid at the time of booking.

    Failure to make full payment by the due date, the Tour Operator may change the rate payable for the booking or treat the booking as cancelled and retain the deposit paid on booking as a cancellation fee.

    Wheatland Express is not responsible for any charges levied by third parties or financial institutions and payable due to credit card or other payment transactions. It will not refund or return any fees charged by third parties or financial institutions connected with payments made by you to the Tour Operator. 

  1. Cancellations & Tour Date Transfers By Participant
    Regrettably, cancellation charges cannot be waived. There will be no exceptions.
    If you need to cancel or change your Tour, you (or your authorized travel agent) must immediately notify us in writing by letter or e-mail. Applicable cancellation fees will apply according to the notice date and expressed as a percentage of the total price paid for the cancelled Tour, product or service (excluding any insurance or gift products). 
  • 31-60 days before departure: Less the deposit and surcharges, per these Terms, the Wheatland Express will refund you the remaining payments for the cancelled Tour or provide you with a 100% non-expiring travel credit. Alternatively, tour date transferred or changes are available for no fee.
  • 30 days or less before departure: Wheatland Express will provide you with 50% of the booking balance on a non-expiring travel credit. Alternatively, tour date transfers or changes are available for a $10.00 transfer fee.
  • 14 days or less before departure: Wheatland Express will provide a travel credit for the deposit amount per these Terms. No additional refund will be payable as this represents our direct costs associated with your booking. Alternatively, tour date transfers are available for a $25.00 transfer fee.
  • No Shows: full-forfeiture of Tour payments made to the Tour Operator.

    There are no refunds on unused services after departure. Cancellation insurance is recommended for travellers.

    Credits or tours can be transferred to anyone if you decide not to travel for whatever reason.

  1. Cancellation of Tour by the Tour Operator
    The Tour Operator guarantees that all scheduled Tours will depart as indicated on the applicable confirmation, subject to reasonable itinerary changes described in these Terms or good faith health and safety concerns. This guarantee does not apply in the case of Force Majeure.

    Date Tour and itinerary information are available and up-to-date on the Tour Operator’s website or by contacting the Tour Operator. Brochures and other printed materials displaying Tour information and departures are subject to change and may not be relied upon for purposes of this guarantee.

    If Wheatland Express cancels the Tour before the departure date for reasons other than Force Majeure and the cancellation is not your fault or negligence, you will have the choice of accepting:

  • A substitute Tour of equivalent value; or if a reasonable equivalent arrangement cannot be made;
  • A substitute Tour of superior value; or
  • Full travel-credit for all monies paid for the Tour; or
  • Less applicable surcharges, a refund of all monies paid for the Tour

    The Tour Operator reserves the right to issues a full refund in place of the choices above, in its sole discretion. The Tour Operator is not responsible for any incidental expenses or consequential losses that you incur due to the cancelled booking.

  1. Changes by Tour Operator
    The Tour Operator may modify your itinerary where reasonably required resulting from unforeseen circumstance, operational, health, safety, enjoyment or comfort concerns, in its sole discretion. Suppose the changes materially affect the character of Tour, product or service in its entirety. In that case, the Tour Operator will provide notice to you as soon as reasonably possible, provided that there is sufficient time to do so before departure.
  1. Changes by You
    You are responsible for ensuring that information provided to the Tour Operator is accurate and up-to-date. Any changes to your name on any booking are subject to Tour Operator’s approval. Any changes to a booking depend on availability and are subject to acceptance and these Terms. The Tour Operator will charge you for extra costs incurred for making the along with an administrative fee (outlined in Cancellations & Tour Date Transfers by Participants).
  1. Flexibility & Unused Services
    You acknowledge that the nature of adventure travel requires flexibility. You further acknowledge that you will permit reasonable alterations to products, services, or itineraries by the Tour Operator. The route, schedules, accommodations, activities, amenities or other tour components are subject to change without notice due to unforeseeable circumstances or events outside the control of the Tour Operator (including but not limited to Force Majeure, illness, mechanical breakdown, cancellations, strikes, political events, and entry or travel difficulties). No reimbursements, discounts, or refunds will be issued for missed or unused services after departure due to no fault of the Tour Operator, including your removal from a Tour. 
  1. Acceptance of Risk
    You acknowledge that adventure travel, products and services offered may involve an amount of risk to your health and safety. By travelling with Wheatland Express, you have considered all potential health and safety risks or hazards and release the Tour Operator from all claims or causes of action arising from any losses, damages, injuries, or death.

    At all times, you must strictly comply with all applicable laws and regulations of the country, regions and Tour Operator. Committing illegal acts, failure to comply, or if your behaviour is causing or is likely to cause danger, distress or material annoyance to others, your booking will be terminated at your expense without any liability on the Tour Operators part. You are not entitled to any refund for unused or missed services or costs incurred due to tour termination, including, without limitation, return travel, accommodations, meals and incidentals.

    You agree to take all prudent measures to your safety while on Tour, including, but not limited to, following all standards, procedures, signage, written or oral warnings regarding health and safety. Neither the Wheatland Express nor its Third-Party Suppliers (as defined herein) are liable for loss or damages caused by your failure to comply with safety instructions or warnings.

    You are responsible for any costs (including repair, replacement and cleaning fees) incurred by the Tour Operator or the Tour Operator’s suppliers for property damage, destruction or theft caused by you or your party while on a Tour. You agree to immediately report any pre-existing damage to a representative at Wheatland Express as soon as possible upon discovery.

    You agree to bring any complaints to the Wheatland Express as soon as possible to provide the Tour Operator with the opportunity to address. You agree to inform your excursion guide, another representative of the Wheatland Express, or reservations line directly. Wheatland Express assumes no liability for complaints that are not adequately brought to its attention and cannot resolve or attempt to resolve complaints until proper notice is provided. Complaints made after the completion of the Tour must be received in writing by the Tour Operator within 30 days of the Tour in question. 

  1. Third-Party Suppliers
    The Tour Operator is not liable for third-party suppliers. Wheatland Express makes arrangements with other providers, companies, sub-contractors and other independent parties (“third-party suppliers”) to provide you with some or all of the components of your booking. Although the Tour Operator takes all reasonable care in selecting third-party suppliers, the Wheatland Express is unable to control and does not supervise third-party suppliers and, therefore, cannot be responsible for their acts or omissions.

    Any services provided by third-party suppliers are subject to the terms and conditions imposed by these third-party suppliers. Their liability is limited by their tariffs, conditions, tickets, vouchers, and international conventions and agreements that govern their service provision. You acknowledge that third-party suppliers operate in compliance with the country’s applicable laws and regions in which they operate. The Tour Operator does not warrant that any third-party supplier complies with the laws of your country of residence or any other jurisdiction.

    The Wheatland Express is not liable and will not assume responsibility for any claims, losses, damages, costs, or expenses arising out of inconvenience, loss of enjoyment, upset, disappointment, distress or frustration, whether physical or mental, resulting from the act or omission of any party other than the Tour Operator and its employees.

    The Tour Operator is not liable for acts or omissions, whether negligent or otherwise, of third-party suppliers or independent contractors. 

  1. Optional Extras
    “Optional Extras” refers to any activity, transportation, meal, product, or service not expressly included in the Tour itinerary or price of the Tour and which does not form part of the Tour. You agree that any assistance given by the Tour Operator’s representative(s) in arranging, selecting, booking any optional extras is purely at your request. The Tour Operator makes no warranties and expressly disclaims any liability whatsoever arising from participation in optional extras or any information provided by any Tour Operator representative.
  2. Assigned & Reserved Seating
    Wheatland Express will monitor the seating of passengers to ensure compliance with the following policies:
  • Wheatland Express reserves to itself control and discretion as to seating of passengers.
  • Wheatland Express reserves the right, whenever operating conditions require, to transfer passengers from one car to another.
  • Passengers are entitled to one seat per fare to ensure other paying passengers are not excluded.
  • Tour seating is designated unless otherwise noted. Typically seating is situated in pairs or quads. If you book your Tour together, we will reserve your assigned seats together. If you book separately, please indicate the party name you wish to be seated at the time of booking or at least 14-days before departure. Wheatland Express will do our best to accommodate all requests; however, we cannot guarantee that all groups can be seat together in the event of short-notice or single or odd group numbers.
  • Seating arrangements will be made without regard to race, colour, gender, creed, or national origin.

    Reserved seating in particular railcars is available for an additional fee, subject to seating availability.

  1. Passenger Etiquette
    To ensure the Tour quality, safety and security of its passengers, Wheatland Express may refuse to carry passengers:
  • Who has not paid their booking or do not have a valid ticket;
  • Who presents a ticket purchased from an unauthorized third-patty. Wheatland Express tickets may only be sold or issued by Wheatland Express or an authorized travel agent/tour operator. Any ticket purchased from an authorized third-party will be void and ineligible for refund or travel;
  • Whose conduct is objectionable (i.e., intoxication);
  • Whose personal hygiene makes them offensive;
  • Who pose a health, safety or security hazard to other passengers or employees;
  • Who refuse to comply with safety or security rules or instructions from employees;

    Wheatland Express or authorized representatives may remove such a passenger from the train at any inhabited areas, as necessary under the circumstances, for any of the above reasons.

  1. Smoking Policy
    All Wheatland Express Tours or events are entirely non-smoking. No passenger may smoke anything in any area on the train, stations, or any other location where smoking is prohibited, including:
  • Electronic smoking devices, such as electronic cigarettes;
  • Even where recreational use is legal or medically permitted, the use or transportation of Marijuana is not allowed.

    Smoking Stops may be Available.
    If time and conditions permit, passengers may smoke on station platforms only as announced by train crews. Smoking elsewhere and at other times is not allowed. Smoking stops may be shortened or eliminated if the train is operating late.

  1. Alcohol & Other Substances
    Wheatland Express abides by the rules and regulations of the Saskatchewan Liquor and Gaming Act. The Tour Operator and its employees are certified through Saskatchewan’s responsible alcohol program service, Serve It Right Saskatchewan (SIRS). We reserve the right to refuse participation to guests believed to be under the influence of alcohol, narcotics, or other substances.

  2. Accessible Travel Services
    Wheatland Express is working hard to provide accessible Tours aboard the train. Please contact us for more information.

  3. Force Majeure
    Wheatland Express Inc. is not responsible for any death, bodily injury, or additional costs, claims, losses, damages, expenses, delays or loss of enjoyment of any nature or kind whatsoever resulting from any events caused by circumstances, not under our or our suppliers’ reasonable control. Including but not limited to weather, strikes, cancelled or delayed transportation, mechanical breakdowns, labour disputes, riots, blockades, wars, terrorist attacks, acts of mother-nature, or interference or restraints imposed by government authorities.

  4. Images and Marketing
    You agree that, while participating in any Tour, images, photographs, audio and video recordings are taken by other participants, the Tour Operator, or its representatives that may contain or feature you or your likeness. You consent to any such activities to occur and grant a perpetual, royalty-free, worldwide, irrevocable license to the Tour Operator, its contractors, subcontractors, and assigns, to reproduce for any purpose whatsoever (including marketing, promotions, and the creation of promotional materials by with sub-licensees), in any medium whatsoever, whether currently known or hereinafter devised, without any further obligation or compensation payable to you.

  5. Liability
    Wheatland Express and its parents, subsidies, and their respective employees, officers, directors, successors, representatives, and assigns shall not be held liable for:
    • Damage, loss of, property or injury to, or death of, persons occasioned directly or indirectly by an act of omission of any other provider, including but not limited to any defect in any tour operation or activity; and
    • Any loss or damage due to delay, cancellation, or disruption in any manner caused by the laws, regulations, acts or failures to act, demands, orders, or interpositions of any government or any subdivision or agent thereof, or by acts of God, strikes, flood, war, rebellion, terrorism, insurrection, sickness, quarantine, epidemics, theft, or any other cause(s) beyond their control.

      You waive any claim against the Tour Operator for any such loss, damage, injury or death. If any loss, death, injury, or illness is caused by the negligent acts or omissions of the Tour Operator or the third-party suppliers of any services with form part of the booking contract or Tour, then Wheatland Express limits its liability, where applicable.

      Notwithstanding anything to the contrary elsewhere in these Terms, the Tour Operator will not in any circumstances be liable to you for any loss or anticipated loss of profit, loss of enjoyment, loss of revenue, loss of use, loss of contract or other opportunity nor for any other consequential or indirect loss or damage of a similar nature.  The Tour Operator will not at any time be liable for any loss of or damage to valuables of any nature.

  6. Privacy Policy
    The Tour Operator must collect your personal information to deliver the Tour and any products or services booked. The Tour Operator collects, uses and discloses only that information reasonably required to enable the Tour Operator and its third-party suppliers to provide the particular Tour, products or services that you have requested.

  7. Severability
    If any provision of these Terms is so broad as to be unenforceable, such provision will be interpreted to be only so broad as is enforceable. Any condition interpreted as invalid or unenforceable will in no way affect any other provision.

  8. Contract Parties & Successors
    These Terms will inure to the benefit of and be binding upon the parties and their respective heirs, legal and personal representatives, executors, estate trustees, successors, or assigns.

  9. Applicable Law
    The Contract and these Terms are subject to Saskatchewan, Canada’s laws, and you submit to the courts’ exclusive jurisdiction located in Saskatoon, Saskatchewan, Canada, for the resolution of any dispute under these Terms or concerning any Tour, product or service.

Per our BOOKING TERMS & CONDITIONS

  1. Cancellations & Tour Date Transfers By Participant
    Regrettably, cancellation charges cannot be waived. There will be no exceptions.

    If you need to cancel or change your Tour, you (or your authorized travel agent) must immediately notify us in writing by letter or e-mail. Applicable cancellation fees will apply according to the notice date and expressed as a percentage of the total price paid for the cancelled Tour, product or service (excluding any insurance or gift products). 

  • 31-60 days before departure: Less the deposit and surcharges,  the Wheatland Express will refund you the remaining payment for the cancelled Tour or provide you with a 100% non-expiring travel credit. Alternatively, tour date transfer changes are available for no fee.
  • 30 days or less before departure: Wheatland Express will provide you with 100% of the booking balance on a non-expiring travel credit. Alternatively, tour date transfers or changes are available for a $5.00 fee. Refund available less the applicable deposit and surcharges.
  • 14 days or less before departure: Wheatland Express will provide 50% of the booking balance to a non-expiring travel credit. No additional refund will be payable as this represents our direct costs associated with your booking. Alternatively, tour date transfers are available for a $5.00 transfer fee and we could be pleased to accommodate where possible.
  • No Shows: full-forfeiture of Tour payments made to the Tour Operator. There are no refunds on unused services after departure. Cancellation insurance is recommended for travellers. Credits or tours can be transferred to anyone if you decide not to travel for whatever reason.
  1. Cancellation of Tour by the Tour Operator
    The Tour Operator guarantees that all scheduled Tours will depart as indicated on the applicable confirmation, subject to reasonable itinerary changes described in these Terms or good faith health and safety concerns. This guarantee does not apply in the case of Force Majeure.

    Date Tour and itinerary information are available and up-to-date on the Tour Operator’s website or by contacting the Tour Operator. Brochures and other printed materials displaying Tour information and departures are subject to change and may not be relied upon for purposes of this guarantee.

    If Wheatland Express cancels the Tour before the departure date for reasons other than Force Majeure and the cancellation is not your fault or negligence, you will have the choice of accepting:

  • A substitute Tour of equivalent value; or if a reasonable equivalent arrangement cannot be made;
  • A substitute Tour of superior value; or
  • Full travel-credit for all monies paid for the Tour; or
  • Less applicable surcharges, a refund of all monies paid for the Tour

    The Tour Operator reserves the right to issues a full refund in place of the choices above, in its sole discretion. The Tour Operator is not responsible for any incidental expenses or consequential losses that you incur due to the cancelled booking.

  1. Changes by Tour Operator
    The Tour Operator may modify your itinerary where reasonably required resulting from unforeseen circumstance, operational, health, safety, enjoyment or comfort concerns, in its sole discretion. Suppose the changes materially affect the character of Tour, product or service in its entirety. In that case, the Tour Operator will provide notice to you as soon as reasonably possible, provided that there is sufficient time to do so before departure.
  2. Changes by You
    You are responsible for ensuring that information provided to the Tour Operator is accurate and up-to-date. Any changes to your name on any booking are subject to Tour Operator’s approval. Any changes to a booking depend on availability and are subject to acceptance and these Terms. The Tour Operator will charge you for extra costs incurred for making the along with an administrative fee (outlined in Cancellations & Tour Date Transfers by Participants).

  3. Privacy Policy
    The Tour Operator must collect your personal information to deliver the Tour and any products or services booked. The Tour Operator collects, uses and discloses only that information reasonably required to enable the Tour Operator and its third-party suppliers to provide the particular Tour, products or services that you have requested.

  4. Severability
    If any provision of these Terms is so broad as to be unenforceable, such provision will be interpreted to be only so broad as is enforceable. Any condition interpreted as invalid or unenforceable will in no way affect any other provision. 
  5. Applicable Law
    The Contract and these Terms are subject to Saskatchewan, Canada’s laws, and you submit to the courts’ exclusive jurisdiction located in Saskatoon, Saskatchewan, Canada, for the resolution of any dispute under these Terms or concerning any Tour, product or service.
  6. Contract Parties & Successors
    These Terms will inure to the benefit of and be binding upon the parties and their respective heirs, legal and personal representatives, executors, estate trustees, successors, or assigns.

Gift Certificates

  1. Purchasing Gift Certificates
    Wheatland Express offers gift certificates that can be purchased and redeemed for any Tour. Purchasing or redeeming gift certificates constitutes acceptance of the Wheatland Express Terms and Conditions. All sales are final. At the request of the purchaser, Gift Cards may be in physical form.

  2. Redeeming Gift Certificates
    Redeem gift certificates through Wheatland Express reservation lines or online booking system towards new or pending bookings. Redemption codes are entered in the final payment window. Every purchase made with a gift certificate is deducted from the balance, and any unused balance will remain on the voucher. If any purchase exceeds the certificate balance, the remaining amount must be paid with a credit card or another payment method accepted by Wheatland Express.

  3. Card Balance
    The balance of a gift certificate or travel voucher can be reviewed by the purchaser or holder of the certificate by contacting Wheatland Express by phone or e-mail. Certificate or voucher balances may be transferred to another recipient at the purchaser’s written request.

  4. Restrictions
    Gift certificates cannot be redeemed for cash or cheques or transferred to credit card accounts or accounts of other means of payment. Certificate balances redemptions are for purchases in Canadian Dollars only. Wheatland Express reserves the right to reject the redemption of certificates or vouchers, request alternative forms of payment, terminate the respective Account, and take legal actions if there is reason to believe the certificate or voucher is abused, used or obtained fraudulently.

  5. Risk of Loss
    The title and risk of loss for Gift Certificates or travel vouchers pass upon the redemption code’s physical or electronic transmission to the purchaser or recipient. Wheatland Express has no obligation to replace lost or stolen certificates and vouchers, but you can report them lost or stolen by contacting Wheatland Express via phone or e-mail.

  6. Expiration date or fees
    Gift certificates and travel credits have no expiration date, and Wheatland Express charges no fee in connection with the purchase of Gift Certificates. Donated certificates or travel vouchers expire after one year unless otherwise indicated.

  7. Limitations of Liability
    Gift certificates and travel vouchers are provided by Wheatland Express free of any warranty, express or implied. Wheatland Express is not responsible for the quality, legality, or any other aspect of the items purchased with the certificate. 

FAQs

All reservations can be made anytime through our online booking system here.

We encourage you to book early to avoid the disappointment of sold out dates!

Receptive operators and tour operators can book online also through a partner account or code that reflects your correct net/commission that we will provide to you. 

Our reservation line is available from Monday – Friday from 9:00 AM to 4:00 PM CST.

E-mail: info@wheatlandexpress.net
Toll-Free: 1.833.233.3068
Outside Canada: 1.306.233.3068

For private and customized tours, please contact us directly.

Wakaw is located 90 km northeast of Saskatoon and 60 km south of Prince Albert, at the corner of Highway 41 and Highway 2.

Cudworth is located 85 km northeast of Saskatoon and 83 km south of Prince Albert on Highway 2.

 

Currently, the Wheatland Express operates June through December. Excursions are typically planned for Saturday or Sunday afternoons. 

Private Charters are available year-round. 

The round-trip journey is 22 kms typically lasting 2 to 3 hours.

Yes! We love our smallest train enthusiasts and over a variety of family-friendly tours, including our summer Train Heist or Murder-Mystery (all ages), or Family Summer Express (10 and under). Watch our schedule for new family experiences.

We recommend arriving at least one hour before departure. This should provide enough time to pick up tickets at will-call and be ready to board the train. The train will begin boarding 30-minutes before departure. 

Tickets will be available at the ticket-wicket from your departure location’s station. The guest who was responsible for payment will need to present a photo I.D. to receive train tickets.

Though some rail cars have luggage racks, we recommend only bringing what you really need on the train. 

Reserving seats in even numbers is strongly recommended. Should your party wish to sit with a group under another reservation, please indicate that at the time of booking, please contact the Wheatland Express team at a minimum of seven days before departure. While we do our very best to honour all seating requests onboard, we cannot always guarantee them. 

Parking is free and available around the railway platforms. Accessible parking is available directly in front of the station.

Wheatland Express is anticipating being wheelchair accessible soon!  Please contact our Team for more details so we may make arrangements for your family.

Christmas Express
We recommend families dress in their PJ’s however, keep in mind the cold Saskatchewan temperatures and outside events, so layering clothing is highly encouraged.

No outside food or beverage is permitted aboard the Wheatland Express unless pre-authorization is obtained from management before your tour. Our railcars are licensed to serve alcohol and our staff are trained and certified in accordance with Saskatchewan Liquor and Gaming Regulations. 

Special dietary requirements must be communicated to Wheatland Express a minimum of seven business days before your departure. We will do our best to accommodate guest requirements; however, guests may elect to bring their unique items.